1333 2nd St
Santa Monica, CA 90401-4100
Rosland seems like one of the newer companies on the block, but they were founded in 2005 by Marin Aleksov, so they do have a track record established. They are located in Santa Monica with a business based on buying, selling and trading the popular forms of gold, silver, platinum, palladiumm, including numismatic coins. The following statement from their website demonstrates Rosland’s Brand Promise:
Rosland Capital strives to educate the public on the benefits of buying gold, silver, platinum, palladium, and other precious metals in physical form, and through Precious Metal-backed IRAs. Rosland Capital focuses on providing excellent customer service and satisfaction.
Company Services and Client Conveniences
Investment Vehicles: Precious Metals IRAs and Physical Possession
Offers Free Investment Kit? YES
Has Toll Free Call Number? YES
Has Online IRA Application? NO
Has 24 hour Account Setup? NO
Has Rapid Metals Delivery? YES
Rosland Consumer Protection Trust Factors
Better Business Bureau Report
BBB RATING: A+
Complaints: 18 total complaints
( Our homepage chart has a direct link to Rosland’s BBB ratings page )
Trustlink Website Rating
TRUSTLINK RATING: 3.5 Stars (Average)
( Our homepage chart has a direct link to Rosland’s TrustLink ratings page )
Total Number of Reviews: 63
Business Consumer Alliance Report
BCA RATING: AAA (Highest)
Complaints: 3 complaints
( Our homepage chart has a direct link to Rosland’s BCA ratings page )
Membership established: 10/01/2008
Additional Trust Factors:
U.S. Mint Listed Dealer? NO
ICTA Member? YES (under private name)
Online Community And Support
Company Website Information and Ease of Use
Rosland Capital’s site prominently features actor William DeVane on their homepage in an appeal to older investors. This trusted actor does indeed invoke the proper sense of seriousness in accord with the subject of the website, but our reviewer was underwhelmed with the site. They probably do not have the resources to compete with the likes of biggest competitors when it comes to marketing dollars, and it definitely shows – not in any lack of exciting visuals – their site looks just fine. However, our reviewer found a decided lack of quality content on the site.
Social Media or ‘Satellite’ Websites
Engaging in social media sites may not necessarily improve the performance of your gold IRA company in terms of their trustworthiness or customer service. However, we do think it proves the company is engaged with their market and is making an active attempt to reach out to their audience in meaningful ways.
Social Media Presence: Meager
Social Media Properties
There is a decided lack of general investing, or specific gold IRA investing background information on the Rosland site that seems at odds with the company’s stated goal to “educate the public on the benefits of buying gold, silver, platinum, palladium, and other precious metals in physical form, and through Precious Metal-backed IRAs.” We are disappointed that they do not appear to take their credo to educate more seriously, but they do include an extensive “news” section that features press releases and other goings-on that this California company is undertaking.
This company could have done better in our “Trust Factors” area, particularly it would be comforting to see fewer Rosland Capital complaints, although to their credit, they continue to maintain high ratings with BBB and BCA. We congratulate them on raising the BBB score to from A to A+ over the last year. However, we always like to see fewer negative complaints at TrustLink, which are presumably from customers that have used the company’s gold silver offerings. We found absolutely NO EVIDENCE of a systematic Rosland Capital rip off at work in these negative reviews, but we do feel obligated to mention it in case we missed something in our search.
Still Doing Your Due Diligence?
If you are looking for alternatives to select from, see our homepage list of some of the best gold ira companies.